“Just a big thank you for the LEAD class! My soul hurts knowing I made so many simple mistakes when I was a new supervisor back in the day. I wish I had this class years ago!” Debbie McClintock, EMT Program Coordinator, Virtua M.O.R.E. Program
“Thank you again for the LEAD class. I really enjoyed it and have already incorporated a few of the lessons into my department. I really appreciated the value that your entire team brought to the program.” Jenn W. Oese, Clinical Practice Manager, Summit County Ambulance Service, Frisco, CO
“This is the first class that I’ve taken in a long time that didn’t make me want to take out my cell phone!”
“Great program – I enjoyed it and look forward to using these real-world tools.”
“I got a lot of information to use day-to-day. I am excited again! Thank you.”
“Overall, this is one of the most relevant and useful training sessions that I have ever attended.”
“I am very fortunate to have taken this class. I will admit to having learned a lot even though I’ve been a supervisor for 16 years!”
“All of the speakers were amazing. All exuded passion in their presentations and kept everyone’s attention. Overall this was excellent training for work and life in general. Thank you!”
To assist organizations in preparing employees for responsibility as supervisors and managers, Keavney & Streger, in cooperation with industry leaders, has developed the Leadership Enhancement and Development (LEAD) Program. This sixteen (16) hour program can be offered in four individual blocks at various times, or offered in a single, two-day session.
The course outline includes:
Just Culture – Error Prevention and Organizational Culture, Concepts of Just Culture, Incident Investigation
Human Resources – Human Resources Issues, Harassment and Discrimination, Social Media Issues, Supervising Former Peers
Leadership Communications – Effective Communications, Listening Techniques, Conflict Resolution, Mission Vision and Values
Leadership and Influence – Organizational Commitment, Leadership and Power, Leadership Decisions, Leadership Techniques
This program can be offered in numerous delivery models that meet your needs, so please contact us to discuss how we can best structure our program for you.
Watch below for an example of some of the LEAD Program training:
Here are examples of some of the leadership concepts discussed in the LEAD Program:
The EMS Supervisor’s 7 Keys for Success
The EMS Manager’s 7 Keys for Success
The EMS Executive’s 7 Keys for Success